The Technical Assistance office has to supply the client with the consultation and the assistance he needs both in the assemblage and starting phases and in the subsequent life of the system. The aim is to guarantee the complete satisfaction through the rapid solution of any problem. This is possible thanks to the assistance office staff who is able to give the client any kind of information he needs. If a direct intervention is needed, the Technical Assistance offers highly specialized and autonomous technicians who are able to operate in all of the areas where Battista Macchine works.